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Retail Sales Associate - 2 Folsom St

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • San Francisco

AI generated summary

  • You must be a strong communicator, problem solver, and able to handle customer interactions professionally. Be open to feedback, always learning, and have basic tech skills.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes. You will be courteous, efficient, and knowledgeable about the brand's selling behaviors.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will be my main responsibilities as a Retail Sales Associate at 2 Folsom St?

Your main responsibilities will include engaging and connecting with customers, providing excellent customer service, being knowledgeable about the product, educating and inspiring customers, informing them about current merchandise, store promotions and events, and executing operational processes efficiently.

How can I bring the brand to life for customers as a Retail Sales Associate?

You can bring the brand to life for customers by providing excellent customer service, being knowledgeable about the product, educating and inspiring customers, and building brand loyalty through your interactions with customers.

What is the goal of a Retail Sales Associate at 2 Folsom St?

The goal of a Retail Sales Associate is to engage and connect with customers, provide excellent customer service, educate and inform customers about the product, build brand loyalty, and deliver with productivity.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.