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Retail Sales Associate

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Verizon

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Atlanta

AI generated summary

  • You need a high school diploma or GED, 1+ years of experience, and flexibility for evenings, weekends, and holidays. Sales and customer service experience is a plus.
  • You will generate sales, uncover customer needs through questions, recommend tech solutions, communicate effectively, develop skills, engage with current customers, and participate in community events.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the hourly pay range for the Retail Sales Associate position?

The hourly pay for the Retail Sales Associate position ranges from $16.00 to $21.00, plus the potential to earn up to $16,000 a year in individual-based commissions.

What kind of commission can I expect to earn in this role?

If you hit all your sales goals, you can earn up to $16,000 a year in individual-based commissions. Top performers could make an extra $14,500 or more, with the total annual earnings exceeding $65,000 to $73,500.

What benefits are offered to sales associates?

Verizon offers comprehensive benefits starting from day one, including medical, dental, vision, a 401(k) plan with matching contributions, sales recognition programs, paid time off, tuition assistance, and employee discounts.

Is previous sales experience required for this position?

Yes, one or more years of relevant experience is required, which can be demonstrated through work experience and/or military experience.

What are the working hours for this position?

This position requires a commitment of 40 hours per week, including evenings, weekends, and holidays. You will know your schedule four weeks in advance.

Is there an opportunity for career advancement within Verizon?

Yes, Verizon encourages career growth, and one in five Retail employees received lateral or promotional moves in 2024, providing plenty of opportunities for advancement.

Will I be required to participate in any assessments as part of the application process?

Yes, you may be required to take an assessment that takes about 19 minutes to complete.

Is there a sign-on bonus for this position?

Yes, new hires for this position are eligible for a $2,500 sign-on bonus, subject to the terms and conditions of the award.

Are there opportunities to engage with the community outside of the store?

Yes, you will have opportunities to engage with the community outside of the store, including participating in off-site Verizon sponsored events.

Can I pick up additional shifts to earn more income?

Yes, there is a willingness to pick up additional shifts, particularly during busy periods such as summer months and peak vacation times, which can enhance your income potential.

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Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.