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Retail Sales Associate

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The TJX Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Medford

AI generated summary

  • You must have excellent customer service skills, a flexible schedule, strong communication, multi-tasking abilities, and the capacity to lift heavy objects. Retail experience preferred.
  • You will engage customers, process transactions, maintain store cleanliness, support merchandising and recovery efforts, promote loyalty programs, and comply with all policies and safety standards.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the primary responsibility of a Retail Sales Associate at TJ Maxx?

The primary responsibility is to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

What type of skills are preferred for this position?

Preferred skills include excellent customer service skills, strong communication and organizational skills, attention to detail, and the ability to multi-task.

Is prior retail experience required for this job?

Retail customer experience is preferred, but not explicitly required.

What are the scheduling requirements for this position?

Candidates must be able to work a flexible schedule to support business needs.

What are the physical requirements for the Retail Sales Associate position?

Associates must be capable of lifting heavy objects with or without reasonable accommodation.

What benefits does TJX offer to Retail Sales Associates?

Benefits include associate discounts, 401(k) contributions and matching, medical/dental/vision insurance, paid time off, and various other incentives like tuition assistance and adoption assistance.

Where is the TJ Maxx store located for this position?

The position is located at 2799 Horseblock Road, USA TJ Maxx Store 1539 Medford, NY.

What is the starting pay range for the Retail Sales Associate position?

The starting pay range is $16.50 to $17.00 per hour, depending on skills, qualifications, and experience.

Does TJX have a policy regarding diversity and inclusion?

Yes, TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any status protected by law.

Are accommodations available for individuals with disabilities?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance