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Retail Sales Associate

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MARSHALLS LLC

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Redmond

AI generated summary

  • You must have strong customer service, communication, and organizational skills. Flexibility, multi-tasking ability, and a capacity to lift heavy items are essential. Retail experience preferred.
  • You will engage with customers, maintain store organization, process transactions, uphold merchandising standards, support loss prevention, participate in safety practices, and collaborate with the team.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

Where is the job located?

The job is located at Marshalls Store 0221, 2150 148th Avenue N.E., Redmond, WA, USA.

What are the working hours for this position?

The position requires a flexible schedule to support business needs.

What are the primary responsibilities of a Retail Sales Associate?

The primary responsibilities include delivering customer service, handling transactions, maintaining store organization and cleanliness, promoting credit and loyalty programs, and participating in store recovery.

What skills are needed for this position?

Skills required include excellent customer service abilities, strong communication and organizational skills, attention to detail, the capability to multi-task, and the ability to respond to changes in direction.

Are there any physical requirements for this job?

Yes, employees must be capable of lifting heavy objects with or without reasonable accommodation.

What benefits does this position offer?

Benefits include an associate discount, EAP, 401(k) options, medical/dental/vision plans, paid time off, and various discounts on services, among others.

Does TJX Companies provide support for career growth?

Yes, TJX Companies offers abundant opportunities for growth, exploration, and achievement as part of its commitment to employee development.

Are employees required to adhere to any policies?

Yes, employees are required to adhere to all operational, merchandise, and loss prevention standards, as well as labor laws, policies, and procedures.

How much does this position pay?

The starting pay range for this position is $16.66 to $17.16 per hour, with the full range being $16.66 to $25.80 per hour based on skills and experience.

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MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.