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Retail Sales Associate

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Verizon

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Cupertino

AI generated summary

  • You need a high school diploma or GED, 1+ years of relevant experience, flexibility for evenings/weekends, and ideally, sales or customer service experience.
  • You will generate sales, assess customer needs, recommend products, close sales, enhance skills, make outbound calls, and engage with the community to grow a loyal customer base.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What type of position is the Retail Sales Associate at Verizon?

The Retail Sales Associate position is a full-time, on-site role based in one of our retail stores.

What is the starting salary for this position?

The starting base pay for the Retail Sales Associate position is $20.67 per hour.

Is there a signing bonus for this role?

Yes, there is a $2,500 sign-on bonus available, subject to the terms and conditions of the award.

What are the requirements to apply for this position?

To apply, you need to have a high school diploma or GED, and one or more years of relevant experience.

What benefits are offered to Retail Sales Associates?

Benefits include medical, dental, vision coverage, a 401(k) plan with matching contributions, stock grants, paid time off, parental leave, tuition assistance, and employee discounts.

Will I need to work during evenings, weekends, and holidays?

Yes, you'll need to be willing to work during these times, and your schedule will be provided four weeks in advance.

Are there opportunities for advancement in this role?

Yes, there are great opportunities for advancement, with one in five Verizon Retail employees receiving lateral or promotional moves in 2024.

What kind of training will I receive?

You will receive ongoing training and up-skilling in operational functions, sales techniques, and product knowledge to help you succeed in your role.

Do I need prior sales experience to apply?

While prior sales experience is beneficial, it is not required. Verizon encourages applicants even if they do not meet every "even better" qualification listed.

How is compensation structured for this role?

Compensation includes a base pay of $16.00 to $21.00 per hour, plus the potential to earn up to $16,000 a year in individual-based commissions for hitting sales goals. Top performers can earn over $65,000 to $73,500 annually.

What happens after I apply for the position?

After applying, you may be required to complete an assessment. If selected to move forward, a recruiter will reach out to discuss the role and answer your questions.

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Verizon

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Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.