FAQs
What is the role of a Retail Sales Associate at Verizon?
The Retail Sales Associate is responsible for generating retail sales, providing exceptional customer service, uncovering customer needs, and closing sales by recommending suitable tech solutions.
What is the pay range for this position?
The pay range for the Retail Sales Associate position is between $16.00 and $21.00 per hour, with the potential to earn up to $16,000 a year in commissions if sales goals are met or exceeded.
What type of training is provided to new employees?
Verizon offers ongoing training to help employees develop their skills not only in sales but also in operational functions like merchandising and inventory management.
Are there opportunities for advancement in this role?
Yes, there are opportunities for advancement; in fact, one in five Verizon Retail employees received lateral or promotional moves in 2024.
What are the working hours for this position?
This position requires a commitment of 40 scheduled weekly hours, including the possibility of evenings, weekends, and holidays, with schedules provided four weeks in advance.
Is commission available for this position?
Yes, this position is commission-based, providing the opportunity to earn additional income on top of the base pay, with high-performing employees able to earn significant bonuses.
What kind of benefits does Verizon offer for this position?
Verizon offers comprehensive benefits starting from day one, including medical, dental, and vision coverage, a 401(k) plan with matching contributions, stock grants, paid time off, tuition assistance, and employee discounts on products and services.
Is prior sales experience necessary for this role?
While one or more years of relevant experience are required, candidates are encouraged to apply even if they do not meet every preferred qualification.
Are there opportunities to engage with the community outside the store?
Yes, employees have opportunities to engage with the community and expand their customer base by participating in off-site Verizon-sponsored events.
What is the assessment process after applying?
After applying, candidates may be required to take a 19-minute assessment, and if selected, a recruiter will reach out to provide more information about the role and answer any questions.