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Retail Sales Associate

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Verizon

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Roseville

AI generated summary

  • You need a high school diploma or GED, 1+ years of experience, and flexibility for evenings, weekends, and holidays. Sales and customer service experience is a plus.
  • You will drive sales through exceptional customer service, identify needs, recommend solutions, and grow your customer base via calls and community engagement while enhancing your skills in merchandising.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the role of a Retail Sales Associate at Verizon?

The Retail Sales Associate is responsible for generating retail sales, providing exceptional customer service, uncovering customer needs, and closing sales by recommending suitable tech solutions.

What is the pay range for this position?

The pay range for the Retail Sales Associate position is between $16.00 and $21.00 per hour, with the potential to earn up to $16,000 a year in commissions if sales goals are met or exceeded.

What type of training is provided to new employees?

Verizon offers ongoing training to help employees develop their skills not only in sales but also in operational functions like merchandising and inventory management.

Are there opportunities for advancement in this role?

Yes, there are opportunities for advancement; in fact, one in five Verizon Retail employees received lateral or promotional moves in 2024.

What are the working hours for this position?

This position requires a commitment of 40 scheduled weekly hours, including the possibility of evenings, weekends, and holidays, with schedules provided four weeks in advance.

Is commission available for this position?

Yes, this position is commission-based, providing the opportunity to earn additional income on top of the base pay, with high-performing employees able to earn significant bonuses.

What kind of benefits does Verizon offer for this position?

Verizon offers comprehensive benefits starting from day one, including medical, dental, and vision coverage, a 401(k) plan with matching contributions, stock grants, paid time off, tuition assistance, and employee discounts on products and services.

Is prior sales experience necessary for this role?

While one or more years of relevant experience are required, candidates are encouraged to apply even if they do not meet every preferred qualification.

Are there opportunities to engage with the community outside the store?

Yes, employees have opportunities to engage with the community and expand their customer base by participating in off-site Verizon-sponsored events.

What is the assessment process after applying?

After applying, candidates may be required to take a 19-minute assessment, and if selected, a recruiter will reach out to provide more information about the role and answer any questions.

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.