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Retail Sales Associate

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The TJX Companies, Inc.

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
  • DeLand

AI generated summary

  • You must have excellent customer service skills, a flexible schedule, strong communication and organization abilities, multi-tasking skills, and the capacity to lift heavy objects. Retail experience preferred.
  • You will engage customers, handle transactions, support store operations, maintain cleanliness, promote programs, and participate in team culture and safety initiatives.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Adheres to all operational, merchandise, and loss prevention standards.
  • May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the role of a Retail Sales Associate at TJ Maxx?

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and adhering to operational, merchandise, and loss prevention standards.

What skills are needed for this position?

Candidates should possess excellent customer service skills, strong communication and organizational skills with attention to detail, the ability to multi-task, and the capability to respond appropriately to changes in direction or unexpected situations.

Is previous retail experience required for the position?

While retail customer experience is preferred, it is not explicitly required for this role.

What are the working hours for this position?

The Retail Sales Associate must be able to work a flexible schedule to support business needs.

What benefits do employees receive at TJ Maxx?

Benefits include associate discounts, 401(k) contributions, medical/dental/vision insurance, paid time off, short/long term disability, and various other programs such as pet and legal insurance.

What is the starting pay range for this position?

The starting pay range for the Retail Sales Associate position is $13.00 to $13.50 per hour, with actual pay determined by factors like relevant skills, qualifications, and experience.

Is TJ Maxx an equal opportunity employer?

Yes, TJ Maxx considers all applicants for employment without regard to any protected characteristic and provides reasonable accommodations to qualified individuals with disabilities.

What is the store's address?

The store's address is 2615 Woodland South Blvd, USA TJ Maxx Store 0755, Deland FL.

Are any certifications or special training needed for the role?

No specific certifications or training are required, but familiarity with customer service practices and retail operations is beneficial.

Is the Retail Sales Associate position permanent or temporary?

The job description does not specify, but typically Retail Sales Associate positions are permanent unless stated otherwise during the hiring process.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance