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Retail Sales Associate

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Brunswick

AI generated summary

  • You need excellent customer service skills, a flexible schedule, strong communication and organization, ability to multi-task, handle changes, lift heavy objects, and work well with others. Retail experience preferred.
  • You will engage customers, process transactions, uphold merchandising standards, maintain store cleanliness, promote programs, and support a positive culture while ensuring safety and compliance.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the role of a Retail Sales Associate at TJ Maxx?

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining an organized store environment, and adhering to operational and merchandise standards.

What skills are required for this position?

This position requires excellent customer service skills, strong communication and organizational skills, attention to detail, the ability to multi-task, and the capability to respond to changes in direction or unexpected situations.

What kind of schedule is expected for this role?

The Retail Sales Associate must be able to work a flexible schedule to support business needs.

Is prior retail customer experience necessary?

While prior retail customer experience is preferred, it is not required.

What are the physical requirements for this job?

The position may involve lifting heavy objects, with or without reasonable accommodation.

What benefits do employees receive?

Benefits include an associate discount, 401(k) contributions, medical/dental/vision insurance, paid time off, and more, all subject to terms of the applicable plan or program.

Where is the job location?

The position is located at the TJ Maxx Store 0576 at 157 Golden Isle Plaza, Brunswick, GA, USA.

What is the starting pay range for this position?

The starting pay range for this position is $12.00 to $12.50 per hour, based on skills, qualifications, and experience.

Does TJ Maxx have a policy for diversity and inclusion?

Yes, TJX considers all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any individual’s status in a protected group.

Are there opportunities for career growth within the company?

Yes, TJ Maxx offers abundant opportunities for professional development and career growth within the company.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance