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Retail Sales Associate

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MARSHALLS LLC

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Columbus, +2

AI generated summary

  • You must have strong customer service, communication, and organizational skills, be flexible, able to lift heavy objects, multi-task, and work well with others. Retail experience is preferred.
  • You will engage customers, maintain store organization, process transactions, promote loyalty programs, uphold merchandising standards, ensure safety, and support store goals.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

Where is this position located?

The position is located at Marshalls Store 1374, 1675 Olentangy River Rd, Columbus, OH, USA.

What are the working hours for this position?

The role requires the ability to work a flexible schedule to support business needs.

What qualifications are required for this position?

Candidates should possess excellent customer service skills, strong communication and organizational skills, and the capability to multi-task. Retail customer experience is preferred.

What is the starting pay range for this position?

The starting pay range is $13.00 to $13.50 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Does this position involve any specific responsibilities?

Yes, responsibilities include delivering a highly satisfied customer experience, maintaining store cleanliness, accurately processing purchases, promoting credit and loyalty programs, and participating in safety awareness.

Are there any benefits provided for this position?

Yes, benefits include an associate discount, EAP, 401(k) contributions, medical/dental/vision insurance, paid parental leave, and more, all subject to applicable plans.

Is there a dress code for this position?

While the specific dress code is not mentioned, professional attire is typically expected in retail settings.

How does TJX Companies support diversity and inclusion?

TJX Companies embraces diversity, fosters collaboration, and prioritizes employee development, ensuring all applicants are considered without regard to race, color, religion, gender, sexual orientation, and other protected statuses.

Will I need to lift heavy objects in this role?

Yes, candidates should be capable of lifting heavy objects with or without reasonable accommodation.

What is the customer service philosophy for this position?

The philosophy includes engaging and interacting with customers, embodying customer experience principles, and supporting a positive store culture through honesty, integrity, and respect.

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MARSHALLS LLC

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.

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