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Retail Sales Associate

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The TJX Companies, Inc.

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Oceanside

AI generated summary

  • You need excellent customer service skills, flexibility, communication and organizational abilities, multi-tasking capability, adaptability, and the ability to lift heavy objects. Retail experience preferred.
  • You will engage customers, process transactions, maintain store cleanliness, support merchandising standards, promote loyalty programs, and assist in safety and shrink reduction efforts.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the primary responsibility of a Retail Sales Associate at TJ Maxx?

The primary responsibility is to deliver a highly satisfied customer experience by engaging and interacting with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

What are the available benefits for associates?

Benefits include an associate discount, employee assistance program (EAP), smoking cessation support, 401(k) contributions, childcare and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses, among others.

What qualities are we looking for in a candidate?

We are looking for candidates who possess excellent customer service skills, strong communication and organizational skills, the ability to multi-task, and a flexible schedule to support business needs.

Is retail customer experience preferred for this position?

Yes, retail customer experience is preferred, although it is not mandatory.

Are there opportunities for career growth within the company?

Yes, TJX Companies offers abundant opportunities for growth, exploration, and achievement within the organization.

What is the starting pay range for this position?

The starting pay range for this position is $16.50 to $17.00 per hour, depending on relevant skills, qualifications, and experience.

Are there provisions for disabilities at TJX?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

What is the store culture at TJ Maxx?

The store culture at TJ Maxx is built on honesty, integrity, respect, and a positive environment that fosters collaboration and diversity.

How does TJX handle applications from individuals with arrest or conviction records?

TJX considers applicants with arrest or conviction records for employment, in accordance with applicable laws.

Do associates receive performance feedback?

Yes, associates are encouraged to provide and accept recognition and constructive feedback as part of their development.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance