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Retail Sales Associate

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Tampa

AI generated summary

  • You must have strong customer service, communication, and organizational skills, be adaptable and able to multi-task, lift heavy objects, and ideally have retail experience. Flexibility is essential.
  • You will engage customers, handle transactions, maintain store organization, support merchandising standards, promote programs, participate in recovery and safety efforts, and uphold store culture.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

Where is this job located?

This position is located at Marshalls Store 0388, 3804b South Dale Mabry Highway, Tampa, FL, USA.

What are the working hours for this role?

The role requires a flexible schedule to support business needs, which may include varying hours.

What kind of experience is preferred for this position?

Retail customer experience is preferred for this position.

What are the primary responsibilities of a Retail Sales Associate at Marshalls?

Responsibilities include delivering customer service, processing transactions, maintaining store organization, supporting merchandising efforts, and participating in safety awareness and store recovery.

Are there benefits offered to employees?

Yes, benefits include an associate discount, various insurance options, 401(k) contributions and match, paid leave, and a scholarship program among others.

What is the starting pay range for this position?

The starting pay range is $13.00 to $13.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Is there an open door policy at the workplace?

Yes, there is an open door policy to ensure a supportive work environment.

Are there opportunities for career growth within TJX Companies?

Yes, there are numerous opportunities for growth and development within TJX Companies.

Are applicants with a criminal record considered for employment?

Yes, TJX considers applicants with arrest or conviction records for employment.

MARSHALLS LLC is a retail company based out of Shelton, CT, United States

Retail & Consumer Goods
Industry
1-10
Employees
1995
Founded Year

Mission & Purpose

Marshalls, based in the United States, is a chain of off-price retail stores that offer a wide range of discounted brand-name clothing, accessories, and home goods. Their ultimate mission is to provide customers with quality merchandise at competitive prices, offering a diverse selection that includes apparel for men, women, and children, as well as home decor items and accessories. The purpose of Marshalls is to offer a treasure-hunt shopping experience where customers can find high-value products from popular brands at significant savings compared to regular retail prices. They aim to deliver a satisfying shopping experience that combines quality, variety, and affordability across their network of stores in the United States.