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Retail Sales Associate

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The TJX Companies, Inc.

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Bowie

AI generated summary

  • You must have strong customer service, communication, and organizational skills. Flexibility, multi-tasking ability, adaptability, and physical capability are essential. Retail experience is preferred.
  • You will engage customers, process transactions, maintain store organization and cleanliness, promote programs, support culture, and adhere to operational standards.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

What company is hiring for this position?

The position is being offered by TJX Companies, which includes TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.

What are the primary responsibilities of a Retail Sales Associate?

The primary responsibilities include delivering a highly satisfied customer experience, maintaining a clean and organized store environment, adhering to operational standards, and supporting various areas of the store as needed.

What skills are required for this role?

The role requires excellent customer service skills, strong communication and organizational skills, attention to detail, the ability to multitask, and the ability to respond to changes in direction or unexpected situations.

Is previous retail experience required?

While retail customer experience is preferred, it is not explicitly required for this position.

What benefits are offered to employees?

Benefits include an associate discount, employee assistance program (EAP), 401(k) contributions, child care and cell phone discounts, various insurances, and eligibility for additional benefits based on service or hours requirements.

What is the starting pay range for this position?

The starting pay range is $15.00 to $15.50 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Is there a flexible work schedule for this position?

Yes, the position requires the ability to work a flexible schedule to support business needs.

Are there opportunities for career growth at TJX Companies?

Yes, TJX Companies emphasizes growth, exploration, and achievement, offering abundant opportunities for career development.

How does TJX Companies support a diverse work environment?

TJX Companies embraces diversity, fosters collaboration, and prioritizes employee development, ensuring an inclusive workplace.

Are accommodations available for individuals with disabilities?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Does TJX consider applicants with arrest or conviction records?

Yes, applicants with arrest or conviction records will be considered for employment.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance