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Retail Sales Associate

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The TJX Companies, Inc.

Yesterday

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • North Haven

AI generated summary

  • You should have strong customer service skills, flexibility in your schedule, communication proficiency, attention to detail, ability to multi-task, and physical capability to lift heavy items. Retail experience preferred.
  • You will engage customers, maintain store cleanliness, operate registers, promote programs, support merchandising, assist in recovery, and ensure safety and compliance standards are met.

Requirements

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Responsibilities

  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Adheres to all operational, merchandise, and loss prevention standards.
  • May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title is Retail Sales Associate.

What company is hiring for this position?

TJ Maxx, which is part of the TJX Companies.

What are the primary responsibilities of a Retail Sales Associate?

The primary responsibilities include delivering a highly satisfied customer experience, maintaining a clean and organized store environment, adhering to operational and merchandise standards, and possibly working in multiple areas of the store.

Are there opportunities for career growth within this position?

Yes, there are opportunities for growth, exploration, and achievement within the company.

What skills are required for this position?

Required skills include excellent customer service skills, strong communication and organizational skills, attention to detail, ability to multi-task, and flexibility to respond to changes in direction.

Do I need retail experience to apply for this job?

While retail customer experience is preferred, it is not explicitly required.

What are the working hours for this position?

The position requires the ability to work a flexible schedule to support business needs.

What benefits are offered to employees in this position?

Benefits include an associate discount, EAP services, 401(k) contributions, child care and cell phone discounts, insurance options, paid leave, and more.

Is there a specific pay range for this position?

Yes, the starting pay range is $16.35 to $16.85 per hour, based on various factors such as skills and experience.

Does the company provide accommodations for individuals with disabilities?

Yes, TJX provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Will applicants with a criminal record be considered?

Yes, applicants with arrest or conviction records will be considered for employment.

Where is this job located?

The job is located at the TJ Maxx Store 0629 in North Haven, CT, at 135 Universal Dr N.

How can I find more information about the company's benefits?

You can contact your TJX representative for more information regarding benefits.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance