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Retail Sales Associate - Bayshore

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Athleta

14d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Glendale

AI generated summary

  • You must be a strong communicator, problem solver, and customer service-focused to excel in this role. Adaptable to feedback, learn quickly, and effective in using technology to meet goals. Ability to handle customer interactions professionally and utilize basic problem-solving skills.
  • You will provide premium customer experiences by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various processes in the retail store.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main focus of the Retail Sales Associate role at Bayshore?

The main focus of the Retail Sales Associate role at Bayshore is to engage and connect with customers, provide excellent customer service, educate them on products, inform them of promotions and events, and execute operational processes efficiently.

What skills are important for a Retail Sales Associate at Bayshore to have?

Important skills for a Retail Sales Associate at Bayshore include excellent customer service abilities, product knowledge expertise, the ability to communicate effectively, and a strong sense of brand loyalty.

How can a Retail Sales Associate at Bayshore build brand loyalty with customers?

A Retail Sales Associate at Bayshore can build brand loyalty with customers by providing excellent customer service, educating them on the product assortment, informing them of promotions and events, and creating a positive shopping experience that reflects the brand's values.

What is the goal of a Retail Sales Associate at Bayshore?

The goal of a Retail Sales Associate at Bayshore is to bring the brand to life for customers, build brand loyalty, and deliver with productivity by engaging, informing, inspiring, and outfitting customers.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.