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Retail Sales Associate Bilingual

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Verizon

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Kissimmee

AI generated summary

  • You need a high school diploma, 1+ years of relevant experience, bilingual in English/Spanish, flexible availability, and ideally experience in sales and customer service.
  • You will drive sales through exceptional customer service, assess needs, recommend solutions, close sales, engage with the community, and continuously enhance your skills in merchandising and inventory.

Requirements

  • You’ll need to have:
  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Bilingual Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
  • Even better if you have one or more of the following:
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

FAQs

What is the role of a Retail Sales Associate at Verizon?

As a Retail Sales Associate at Verizon, you will generate retail sales, assist customers with their technology needs, close sales, provide exceptional customer service, and develop your skills through ongoing training.

Is bilingual fluency required for this position?

Yes, bilingual fluency in English and Spanish is required for this position.

What is the hourly pay for this role?

The base pay for this role ranges from $16.00 to $21.00 per hour, with potential individual-based commissions allowing total earnings to exceed $65,000 to $73,500 annually.

Are there additional benefits for bilingual employees?

Yes, bilingual speakers in eligible locations may receive an extra $3,000 annually on top of their base pay and commission after passing a language assessment.

What type of work schedule can I expect?

You can expect to work 40 hours per week, including evenings, weekends, and holidays, with your schedule available four weeks in advance.

What qualifications do I need to apply?

You need to have a high school diploma or GED, one or more years of relevant experience, and be bilingual in English and Spanish.

Is prior retail or sales experience necessary?

While one or more years of relevant experience is required, prior retail or sales experience is preferred but not mandatory.

What training or development opportunities are available?

Verizon offers ongoing training and opportunities to up-skill in operational functions, as well as comprehensive benefits to support career advancement.

What additional perks does Verizon provide?

Verizon provides a variety of perks, including health benefits, a 401(k) plan with matching contributions, stock grants, tuition assistance, paid time off, and discounts on Verizon products and services.

Are there opportunities for career advancement within Verizon?

Yes, there are significant opportunities for career advancement, with one in five Verizon Retail employees receiving lateral or promotional moves in 2024.

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Verizon

New Rule: You rule. #ItsYourVerizon

Technology
Industry
10,001+
Employees

Mission & Purpose

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most. Our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.