Retail Sales Associate - Boston

New Balance

2mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Boston

Requirements

Must be 18 years of age or older.
Should be a people person!
Past retail experience preferred, but not necessary
Strong customer service and verbal communication skills
Demonstrated ability to flourish in a team environment
Familiarity with cash register functions
Ability to quickly perform basic math
Willingness to work a flexible schedule that may include weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsibilities

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling, multiple selling, and effective closing
Correctly measure and fit customers with appropriate NB product
Inform customers about any promotions we have running
Keep the floor always looking its best – neat, organized, and well stocked
Make sure items are labeled and price marked properly
Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

FAQs

What are the main responsibilities of a Retail Sales Associate in Boston?

The main responsibilities of a Retail Sales Associate in Boston include ensuring the smooth operation of the retail store, providing exemplary customer service, utilizing expert product knowledge to assist customers, and positively representing the New Balance brand.

What selling techniques should a Retail Sales Associate in Boston utilize?

Retail Sales Associates in Boston should utilize proper selling techniques to assist customers throughout every step of the transaction process, ensuring a positive shopping experience.

How important is product knowledge for a Retail Sales Associate in Boston?

Product knowledge is essential for a Retail Sales Associate in Boston as it allows them to assist customers effectively and represent the New Balance brand positively.

What is the role of a Retail Sales Associate in Boston in maintaining a positive brand image?

Retail Sales Associates in Boston play a crucial role in maintaining a positive brand image by providing exemplary customer service and positively representing the New Balance brand in every interaction with customers.

New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics

Industry

5001-10,000

Employees

1906

Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.