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Retail Sales Associate - Bridge St Tc

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Athleta

13d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Huntsville

AI generated summary

  • You must be a good communicator who can engage with customers and your team, handle customer interactions professionally, solve problems, learn continuously, and use technology effectively.
  • You will be responsible for providing a premium customer experience, assisting customers with locating merchandise, offering style advice, promoting loyalty programs, supporting various sales processes, and being courteous and responsive to all requests.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will my main responsibilities be as a Retail Sales Associate at Bridge St Tc?

As a Retail Sales Associate at Bridge St Tc, your main responsibilities will include engaging with customers, providing excellent customer service, being an expert on products to educate and inform customers, promoting store promotions and events, and executing operational processes efficiently.

What is the goal of a Retail Sales Associate at Bridge St Tc?

The goal of a Retail Sales Associate at Bridge St Tc is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and ensure customers are well-informed about current merchandise assortment and promotions.

What skills are important for a Retail Sales Associate at Bridge St Tc?

Important skills for a Retail Sales Associate at Bridge St Tc include excellent customer service, product knowledge, communication skills, the ability to engage with customers, and operational efficiency.

How will I be expected to interact with customers as a Retail Sales Associate at Bridge St Tc?

As a Retail Sales Associate at Bridge St Tc, you will be expected to engage with customers, educate and inform them about products, assist them in finding the right products for their needs, and build brand loyalty through positive interactions.

How will I stay informed about current merchandise assortment and store promotions as a Retail Sales Associate at Bridge St Tc?

As a Retail Sales Associate at Bridge St Tc, you will receive training on products and promotions, have access to informational materials, and be expected to stay up-to-date on current merchandise assortment and store promotions through regular communication with management.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.