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Retail Sales Associate - Carmel Mountain Ranch T/C

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Athleta

16d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • San Diego

AI generated summary

  • You must be a good communicator, problem solver, and handle customer interactions courteously. Always willing to learn, open to feedback, and take action when needed. Use technology effectively to meet goals and constantly seek to improve.
  • You will provide a premium customer experience, assisting with merchandising, styling, loyalty programs, and omni channel offerings. Support sales processes and provide courteous communication.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Carmel Mountain Ranch T/C?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, informing them of current merchandise assortment and store promotions, executing operational processes effectively, and building brand loyalty.

What is the goal of a Retail Sales Associate at Carmel Mountain Ranch T/C?

The goal is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and create a positive and enjoyable shopping experience for customers.

How can a Retail Sales Associate effectively engage with customers at Carmel Mountain Ranch T/C?

Retail Sales Associates can effectively engage with customers by providing excellent customer service, using their expertise to educate and inform customers about products, offering information on merchandise assortment and store promotions, and inspiring customers to make purchases.

What skills are important for a Retail Sales Associate at Carmel Mountain Ranch T/C?

Important skills include excellent customer service, product knowledge, communication skills, sales skills, attention to detail, ability to multitask, and a positive attitude towards customers.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.