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Retail Sales Associate - Central Park SC

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Austin

AI generated summary

  • You must be a good communicator and problem solver who can handle customer interactions with professionalism. Open to feedback and focused on continuous improvement. Adaptability and willingness to learn are key.
  • You will provide a premium customer experience by assisting and educating customers, offering style suggestions, promoting loyalty programs, and supporting various processes to ensure a smooth and efficient sales environment.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Central Park SC?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being knowledgeable about the products, educating customers on merchandise assortment, promoting store events and promotions, and executing operational processes efficiently.

What is the goal of a Retail Sales Associate at Central Park SC?

The goal is to bring the brand to life for customers, build brand loyalty, and deliver outstanding productivity.

How should a Retail Sales Associate approach customer interactions?

Retail Sales Associates should engage and connect with customers, provide excellent customer service, and use their product expertise to inform, inspire, and outfit the customer.

What should a Retail Sales Associate focus on in terms of customer service?

Retail Sales Associates should focus on providing information on current merchandise assortment, store promotions and events, and executing operational processes effectively and efficiently.

How can a Retail Sales Associate build brand loyalty?

Retail Sales Associates can build brand loyalty by bringing the brand to life for customers, providing excellent customer service, and delivering with productivity.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.