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Retail Sales associate - Cherry Creek Mall



18d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Denver

AI generated summary

  • You must be a tech-savvy problem solver who excels in communication, customer service, and teamwork to succeed as a Retail Sales associate at Athleta in Cherry Creek Mall.
  • You will assist customers, offer outfit suggestions, promote loyalty, and support various store processes to provide a premium customer experience.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate at Cherry Creek Mall?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in products, educating and informing customers, offering information on merchandise assortment and promotions, executing operational processes effectively, and building brand loyalty.

What skills are important for a Retail Sales Associate at Cherry Creek Mall to have?

Important skills include excellent customer service, product knowledge, communication skills, the ability to educate and inform customers, proficiency in executing operational processes, and a focus on productivity.

How can a Retail Sales Associate at Cherry Creek Mall contribute to building brand loyalty?

A Retail Sales Associate can contribute to building brand loyalty by engaging and connecting with customers, providing excellent customer service, being knowledgeable about products, educating and informing customers, and creating a positive shopping experience.

Retail & Consumer Goods

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.