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Retail Sales Associate - Classen Curve

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Oklahoma City

AI generated summary

  • You are a problem-solving, tech-savvy communicator with a focus on continuous learning and customer satisfaction. Handle interactions courteously, learn on the job, and take action to meet goals effectively.
  • You will provide a premium customer experience by assisting, educating, and inspiring customers with style suggestions, loyalty program information, and omni channel offerings. Support various processes and maintain courteous communication.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the primary responsibilities of a Retail Sales Associate at Classen Curve?

The primary responsibilities include engaging with customers, providing excellent customer service, being knowledgeable about the products, educating customers on merchandise assortment and promotions, and executing operational processes efficiently.

What skills are important for a Retail Sales Associate at Classen Curve?

Important skills for this role include strong communication skills, customer service skills, product knowledge, ability to engage with customers, problem-solving skills, and ability to work efficiently.

How can a Retail Sales Associate build brand loyalty with customers at Classen Curve?

A Retail Sales Associate can build brand loyalty by providing excellent customer service, being knowledgeable about the products, educating customers on merchandise assortment and promotions, and creating a positive shopping experience for customers.

What are some ways a Retail Sales Associate can increase productivity at Classen Curve?

A Retail Sales Associate can increase productivity by being organized, efficient, and proactive in assisting customers, managing inventory, and executing operational processes. It is important to prioritize tasks effectively to maximize productivity.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.