Logo of Huzzle

Retail Sales Associate - Copperwood S/C


Old Navy

18d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Houston

AI generated summary

  • You: Excellent communicator, problem solver, open to feedback, handle customer interactions professionally, learn on the job, use technology effectively.
  • You will provide a premium customer experience by assisting and guiding customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes. Support internal/external requests and exchange job-related information effectively.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What is the main goal of a Retail Sales Associate at Copperwood S/C?

The main goal of a Retail Sales Associate at Copperwood S/C is to engage, connect, and provide excellent customer service to customers, while also educating and informing them about our products and promotions.

What should a Retail Sales Associate be an expert in?

A Retail Sales Associate should be an expert in the products sold at Copperwood S/C in order to educate, inform, and inspire customers.

What are some of the responsibilities of a Retail Sales Associate at Copperwood S/C?

Some of the responsibilities of a Retail Sales Associate at Copperwood S/C include engaging with customers, providing excellent customer service, educating customers on products, informing customers about promotions and events, and executing operational processes efficiently.

How can a Retail Sales Associate help build brand loyalty?

A Retail Sales Associate can help build brand loyalty by bringing the brand to life for customers, providing excellent customer service, and delivering with productivity.

Retail & Consumer Goods

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.