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Retail Sales Associate - Delta Shores


Old Navy

15d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Sacramento

AI generated summary

  • You should be a good communicator, problem solver, and handle customer interactions professionally. Always learning, open to feedback, and able to use technology effectively. Be willing to take action and learn procedural knowledge through on-the-job training.
  • You will provide exceptional customer service, assist with finding merchandise, offer style suggestions, promote loyalty programs, and support various areas of the store to ensure a seamless and enjoyable shopping experience.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the key responsibilities of a Retail Sales Associate at Delta Shores?

As a Retail Sales Associate at Delta Shores, your key responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, offering information on merchandise assortment and store promotions, executing operational processes efficiently, and building brand loyalty.

What skills are required to excel in this role as a Retail Sales Associate?

To excel as a Retail Sales Associate at Delta Shores, you should possess excellent customer service skills, product expertise, strong communication skills, the ability to educate and inspire customers, attention to detail, the ability to execute operational processes efficiently, and a focus on building brand loyalty.

How can a Retail Sales Associate at Delta Shores ensure they are bringing the brand to life for customers?

A Retail Sales Associate can bring the brand to life for customers by engaging and connecting with them, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, offering information on current merchandise assortment and store promotions, and building brand loyalty through interactions with customers.

Retail & Consumer Goods

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.