Logo of Huzzle

Retail Sales Associate (Early Morning) - Arizona Mills


Old Navy

20d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Tempe

AI generated summary

  • You must be a good communicator, problem solver, customer service expert, tech-savvy, quick learner, and able to handle customer interactions professionally.
  • You will assist customers, offer style suggestions, promote loyalty programs, support sales processes, and provide a premium customer experience at Arizona Mills location.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate at Arizona Mills?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, sharing information on merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are necessary to be successful in this role?

Successful Retail Sales Associates at Arizona Mills should have excellent customer service skills, strong communication abilities, knowledge of the products being sold, the ability to educate and inspire customers, proficiency in executing operational processes, and a dedication to building brand loyalty.

How can I stand out as a Retail Sales Associate at Arizona Mills?

To stand out in this role, you should focus on providing exceptional customer service, demonstrating a deep understanding of the products, being proactive in sharing information on promotions and events, efficiently executing operational processes, and consistently striving to build brand loyalty with customers.

What opportunities are there for advancement in this position?

Advancement opportunities for Retail Sales Associates at Arizona Mills may include moving into a supervisory role, taking on additional responsibilities within the store, participating in training and development programs, and potentially transitioning to other roles within the company.

Retail & Consumer Goods

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.