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Retail Sales Associate (Early Morning) - Atlantic Station


Old Navy

23d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Atlanta

AI generated summary

  • You must be a good communicator who can engage with customers and your team, a problem solver focused on continuous improvement, able to handle customer interactions professionally, and willing to learn and adapt on the job.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various store processes. Utilize selling behaviors and omni channel offerings for a frictionless experience.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate in this role at Atlantic Station?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in products, educating customers on merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are important for someone in this role?

Important skills for this role include strong communication skills, a customer-focused attitude, product knowledge, the ability to multitask, and a passion for delivering excellent customer service.

What are the typical working hours for a Retail Sales Associate in this position?

As an Early Morning Retail Sales Associate at Atlantic Station, you can expect to work early morning shifts to help with opening the store and preparing for the day. The specific hours may vary based on the store's operating hours.

How important is it to build brand loyalty in this role?

Building brand loyalty is crucial in this role as it helps to create repeat customers who are loyal to the brand. By providing excellent customer service and educating customers on products, you can help build brand loyalty and drive sales.

Retail & Consumer Goods

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.