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Retail Sales Associate (Early Morning) - Cntry Club Plaza - Mo


Old Navy

22d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Kansas City

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions professionally. Learn, improve, and adapt to meet goals.
  • You will provide a premium customer experience by assisting and acknowledging customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate (Early Morning) at Cntry Club Plaza in Mo?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in products, educating and informing customers, offering information on merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are required to be successful in this role?

Successful candidates should have strong communication skills, customer service experience, product knowledge, ability to multitask, attention to detail, and a positive attitude.

What is the work schedule like for a Retail Sales Associate (Early Morning) at Cntry Club Plaza in Mo?

As an Early Morning Retail Sales Associate, you will be expected to work early morning shifts, typically starting before the store opens to assist with inventory, stocking, and preparing the store for the day.

How important is building brand loyalty in this role?

Building brand loyalty is essential in this role as it helps to retain customers, generate repeat business, and enhance the overall shopping experience for customers.

What opportunities for advancement are available for Retail Sales Associates at Cntry Club Plaza in Mo?

Opportunities for advancement may include moving into a supervisory role, becoming a department manager, or transitioning to corporate positions within the company. Advancement opportunities are typically based on performance and tenure in the role.

Retail & Consumer Goods

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.