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Retail Sales Associate (Early Morning) - Easton Market

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Old Navy

12d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Columbus

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions courteously. Always willing to learn and use technology effectively to meet goals.
  • You will assist customers, offer style suggestions, promote loyalty programs, and support various processes to ensure a premium customer experience at Old Navy.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the primary responsibilities of a Retail Sales Associate at Easton Market?

The primary responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and informing customers, offering information on merchandise assortment and store promotions, executing operational processes effectively, and building brand loyalty.

What skills are required to be successful as a Retail Sales Associate at Easton Market?

Some of the key skills required for success in this role include excellent customer service, product knowledge, communication skills, the ability to educate and inspire customers, attention to detail, the ability to work efficiently, and a passion for the brand.

What is the work schedule like for a Retail Sales Associate at Easton Market?

The work schedule for this position includes early morning shifts to assist with opening the store and preparing for the day ahead. This may include starting work as early as 6am to ensure the store is ready for customers.

How can a Retail Sales Associate at Easton Market build brand loyalty with customers?

Retail Sales Associates can build brand loyalty by providing excellent customer service, educating and informing customers about the products, offering a personalized shopping experience, promoting store promotions and events, and ensuring the customer has a positive shopping experience.

What opportunities for growth and advancement are available for Retail Sales Associates at Easton Market?

Retail Sales Associates have the opportunity for growth and advancement within the company, including potential for promotion to roles such as Senior Sales Associate, Assistant Store Manager, or Store Manager. Additionally, there may be opportunities for training and development to enhance skills and further career progression.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.