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Retail Sales Associate (Early Morning) - Pearl Street

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Boulder

AI generated summary

  • You need great communication skills, tech savvy, problem-solving abilities, handle customer interactions professionally, and be willing to learn and improve constantly.
  • You will provide a premium customer experience by assisting, educating, and promoting loyalty. Support various processes to ensure a seamless customer experience.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the primary focus of this role as a Retail Sales Associate on Pearl Street?

The primary focus of this role is to engage with customers, provide excellent customer service, educate them on products, inform them about promotions and events, and ensure operational processes run smoothly.

What are the key responsibilities of a Retail Sales Associate in this position?

Key responsibilities include connecting with customers, sharing product knowledge, promoting store events and promotions, and efficiently carrying out operational tasks.

How important is building brand loyalty in this role?

Building brand loyalty is essential in this role as it helps to create long-term customer relationships and encourage repeat business.

What skills are necessary to be successful as a Retail Sales Associate on Pearl Street?

To be successful in this role, you should have excellent customer service skills, be knowledgeable about products, have strong communication abilities, and be able to work efficiently in a fast-paced environment.

How does this role contribute to the overall success of the retail store on Pearl Street?

This role helps to create a positive customer experience, drive sales, increase brand loyalty, and ensure operational processes are carried out effectively, all of which contribute to the overall success of the store.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.