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Retail Sales Associate (Early Morning) - Sun Center

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Old Navy

16d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Columbus

AI generated summary

  • You must be a good communicator and problem solver, able to handle customer interactions and flexible to learn new skills and procedures on the job.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various store processes. Courteous and responsive to customer needs, you will ensure a smooth shopping experience.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the key responsibilities of a Retail Sales Associate at Sun Center?

The key responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, informing customers about current merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are essential for success in this role?

Essential skills for success in this role include excellent customer service skills, product knowledge, the ability to engage and connect with customers, effective communication skills, a positive and energetic attitude, the ability to work efficiently and effectively, and a passion for the brand.

What kind of training will be provided for this position?

Training will be provided on product knowledge, customer service techniques, sales strategies, operational processes, and brand values. Additional on-the-job training and ongoing support will be offered to ensure success in the role.

Will this position require early morning shifts?

Yes, this position requires early morning shifts to accommodate the store's opening hours. The ability to work early mornings is essential for this role at Sun Center.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.