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Retail Sales Associate (Early Morning) - Tippecanoe

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Old Navy

28d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Lafayette

AI generated summary

  • You must have strong communication skills, be tech-savvy, flexible in problem-solving, customer-focused, trainable, and professional in handling interactions and issues.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes. Be responsive to requests and exchange job-related information to provide support.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will my responsibilities be as a Retail Sales Associate at Tippecanoe?

As a Retail Sales Associate at Tippecanoe, your main responsibilities will include engaging with customers to provide excellent customer service, educating customers on product offerings, promoting store promotions and events, and executing operational processes efficiently.

What skills are important for this position?

Important skills for this position include strong communication and customer service skills, product knowledge, the ability to build relationships with customers, and the ability to work effectively in a team environment.

What will my schedule be like as a Retail Sales Associate at Tippecanoe?

As an Early Morning Retail Sales Associate at Tippecanoe, you can expect to work early morning shifts to assist with opening the store and starting the day off on the right foot.

How can I demonstrate success in this role?

Success in this role can be demonstrated by consistently providing excellent customer service, driving sales through product knowledge and engagement with customers, and effectively executing operational processes to ensure a smooth shopping experience for customers.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.