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Retail Sales Associate (Early Morning) - University Park Village

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Athleta

15d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Fort Worth

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions professionally. Learning and taking action are key for success in this role.
  • You will provide a premium customer experience, assist with locating merchandise, offer style suggestions, promote loyalty programs, support sales floor operations, and be responsive to internal/external requests.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the key responsibilities of a Retail Sales Associate (Early Morning) at University Park Village?

The key responsibilities of a Retail Sales Associate at University Park Village include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and informing customers, executing operational processes effectively, and building brand loyalty.

What type of customer service skills are important for this role?

It is important for a Retail Sales Associate at University Park Village to have excellent customer service skills, including the ability to engage with customers, provide product information, inspire and outfit customers, and build brand loyalty.

What hours will the Early Morning shift entail for this position?

The Early Morning shift for a Retail Sales Associate at University Park Village typically starts early in the morning before the store opens and extends through the early afternoon. Specific hours may vary based on store needs.

How can a Retail Sales Associate stay informed about current merchandise assortment, store promotions, and events?

Retail Sales Associates can stay informed about current merchandise assortment, store promotions, and events through regular training sessions, team meetings, and communication from management. It is important to always stay up-to-date on the latest information to effectively assist customers.

What are some ways to build brand loyalty as a Retail Sales Associate at University Park Village?

Some ways to build brand loyalty include providing excellent customer service, being knowledgeable about the product, offering personalized recommendations, and creating a positive shopping experience for customers. By consistently delivering with productivity and enthusiasm, Retail Sales Associates can help build brand loyalty.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.