Retail Sales Associate (Early Morning) - Village Pointe

Athleta

2mo ago

Job
Part-time
Entry Level
Hospitality & Retail
Omaha

AI generated summary

You must communicate well, solve problems, handle customer concerns professionally, learn and improve constantly, and acquire procedural knowledge on the job.
You will provide a premium customer experience by assisting, promoting loyalty, and supporting various sales floor processes in an efficient and courteous manner.

Requirements

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

FAQs

What are the key responsibilities of a Retail Sales Associate at Village Pointe?

The key responsibilities include engaging with customers to provide excellent customer service, educating customers on product offerings, informing them about store promotions and events, and executing operational processes efficiently.

What is the main goal of a Retail Sales Associate at Village Pointe?

The main goal is to bring the brand to life for customers, build brand loyalty, and deliver with productivity.

What skills are required to be successful as a Retail Sales Associate at Village Pointe?

Successful candidates will possess strong communication skills, a customer-focused mindset, product knowledge, and the ability to execute operational processes effectively. Being able to educate, inform, inspire, and outfit customers is also key.

Athleta

Retail & Consumer Goods

Industry

1001-5000

Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.