Logo of Huzzle

Retail Sales Associate - Fashion Mall At Keystone



15d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Indianapolis

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions professionally. Always learning, open to feedback, and able to solve problems effectively. Ability to learn procedural knowledge through on-the-job training.
  • You will provide exceptional customer service, assist with finding merchandise, offer style suggestions, promote loyalty programs, and support various retail processes to ensure a premium customer experience.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate at Fashion Mall At Keystone?

The main responsibilities include engaging with customers, providing excellent customer service, being an expert on products, educating and inspiring customers, offering information on merchandise and promotions, and executing operational processes efficiently.

How important is customer service in this role?

Customer service is paramount in this role as it is essential to engage and connect with customers, build brand loyalty, and deliver with productivity.

What skills are required to excel as a Retail Sales Associate at Fashion Mall At Keystone?

Strong communication skills, product knowledge, customer service skills, ability to educate and inspire customers, attention to detail, and efficiency in executing operational processes are key skills required for this role.

Retail & Consumer Goods

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.