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Retail Sales Associate - Fillmore Street

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Athleta

20d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • San Francisco

AI generated summary

  • You must be a skilled communicator, quick problem solver, and able to handle customer interactions professionally. Continuous learning and adaptability are key.
  • You will assist customers, offer style suggestions, promote loyalty programs, support sales processes, and provide a premium customer experience at Athleta on Fillmore Street.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate on Fillmore Street?

The main responsibilities include providing excellent customer service, becoming an expert on product knowledge, educating and inspiring customers, informing them on promotions and events, and executing operational processes efficiently.

What is the goal of a Retail Sales Associate at this location?

The goal is to bring our brand to life for our customers, build brand loyalty, and deliver exceptional service while maintaining productivity.

What skills are important for a Retail Sales Associate on Fillmore Street?

Important skills include strong customer service abilities, product knowledge, communication skills, the ability to educate and inspire customers, and efficient execution of operational processes.

How can a Retail Sales Associate on Fillmore Street build brand loyalty?

A Retail Sales Associate can build brand loyalty by providing excellent customer service, educating customers on products, informing them of promotions and events, and creating a welcoming and inspiring shopping experience.

What is the role of a Retail Sales Associate in executing operational processes?

The role includes efficiently and effectively performing tasks such as restocking merchandise, processing transactions, maintaining store cleanliness, and following all operational procedures.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.