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Retail Sales Associate - Foothills Mall

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Athleta

19d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Fort Collins

AI generated summary

  • You need to be a strong communicator, problem solver, and customer service oriented. Be tech-savvy, eager to learn, and able to handle challenges with professionalism. Ready for continuous growth and training.
  • You will provide a premium customer experience by assisting and educating customers, offering style suggestions, supporting various processes, and utilizing omni channel offerings to deliver a frictionless experience.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Foothills Mall?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in products, educating and informing customers, offering information on merchandise assortment, promotions and events, executing operational processes effectively, and building brand loyalty.

What skills are essential for a Retail Sales Associate at Foothills Mall?

Essential skills include strong communication and interpersonal skills, product knowledge, customer service skills, attention to detail, ability to multitask, sales abilities, and a positive attitude.

How important is building brand loyalty for a Retail Sales Associate at Foothills Mall?

Building brand loyalty is crucial for a Retail Sales Associate as it helps retain customers, drive repeat business, and contribute to the overall success of the retail store.

What is the goal of a Retail Sales Associate at Foothills Mall?

The goal is to bring the brand to life for customers, build brand loyalty, deliver productivity, and provide an exceptional shopping experience for customers.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.