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Retail Sales Associate - Fritz Farm

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Athleta

16d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Lexington

AI generated summary

  • You must be a tech-savvy problem-solver who communicates well, learns quickly, and handles customer interactions professionally. Flexibility and a willingness to learn on the job are essential.
  • You will provide a premium customer experience, assisting with locating merchandise, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes. Be courteous, responsive, and detail-oriented in all interactions.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will my role be as a Retail Sales Associate at Fritz Farm?

As a Retail Sales Associate at Fritz Farm, your role will involve engaging and connecting with customers, providing excellent customer service, being an expert on our products, educating and inspiring customers, informing them about store promotions and events, and executing operational processes efficiently. Your goal will be to bring our brand to life for customers, build brand loyalty, and drive productivity.

What skills are necessary to be successful in this role?

To be successful as a Retail Sales Associate at Fritz Farm, you will need excellent customer service skills, product knowledge, communication skills, the ability to educate and inspire customers, efficiency in executing operational processes, and a strong work ethic.

How will I be trained for this role?

You will receive training on product knowledge, customer service, store promotions and events, operational processes, and brand information. You will also have opportunities for on-the-job training and ongoing development to enhance your skills and knowledge.

What is the work environment like at Fritz Farm?

The work environment at Fritz Farm is fast-paced, customer-focused, and dynamic. You will work in a team-oriented atmosphere with opportunities for growth and development. Our store is known for its friendly and welcoming atmosphere, and we strive to create a positive and engaging experience for both customers and employees.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.