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Retail Sales Associate, Full Time

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Old Navy

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Eagan

AI generated summary

  • You must be a strong communicator, customer-focused, adaptable to a fast-paced environment, a problem solver, flexible with scheduling, tech-savvy, and able to lift up to 30 lbs.
  • You will engage customers, promote loyalty programs, drive sales, assist in various store areas, maintain a clean workspace, handle customer interactions, and execute operational processes efficiently.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the job title for this position?

The job title is Retail Sales Associate, Full Time.

What are the main responsibilities of a Retail Sales Associate?

As a Brand Associate, you will engage with customers, provide excellent customer service, promote loyalty programs, drive sales through suggestive selling, and maintain a clean and organized work area, among other tasks.

Is experience in retail required for this position?

Previous retail experience is preferred, but a passion for retail and customer service is also highly valued.

What are the work schedules like for this position?

You will be required to work a flexible schedule, which may include holidays, evenings, overnights, and weekends.

What are the benefits offered for this position?

Benefits include a 50% merchandise discount at Old Navy and other Gap Inc. brands, competitive paid time off, volunteer hours, a 401(k) plan with company matching, employee stock purchase plans, and various insurance options.

Is there a minimum age requirement for this job?

Candidates typically need to be at least 16 years old to apply for this position, though local laws may vary.

Is there a physical requirement for this job?

Yes, you should be able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

What is the hourly pay range for this position?

The hourly pay range is $13.20 - $16.50 USD, depending on qualifications, experience, and location.

Does Old Navy support diversity and inclusion in the workplace?

Yes, Old Navy is committed to fostering a diverse and inclusive environment and is an equal-opportunity employer.

Are there opportunities for career growth with Old Navy?

Yes, Old Navy encourages personal development, and there are opportunities for training, promotion, and career progression within the company.

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Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.