Retail Sales Associate - Houston

H&M

2mo ago

Job
Part-time
Entry Level
Hospitality & Retail
Houston

AI generated summary

You must be passionate, multi-task, inclusive, positive, and a team player. Able to lift 20+ lbs, stand for long periods, and work flexible hours.
You will greet customers, maintain a tidy sales floor, unpack merchandise, stock garments, ring on the register, educate on loyalty program, assist colleagues, and ensure safety and security at all times.

Requirements

Passionate for customer service and helping people find their style
A multi-tasker who enjoys working in a fast-paced environment
Inclusive, positive, creative, and willing to learn on the job!
A team player with a flexible approach
You have the ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Ability to climb a ladder and use a step stool
Must be able to work a flexible work schedule including nights and weekends

Responsibilities

Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
Actively process, stock, and replenish garments on sales floor and stock room
Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
Eager to educate and promote our H&M Loyalty program to our customers
Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

FAQs

What are the responsibilities of a Retail Sales Associate at H&M?

A Retail Sales Associate at H&M is responsible for advising customers, delivering excellent customer service, sharing product and fashion knowledge, maintaining store operations, and contributing to sales and profit.

Who does a Retail Sales Associate report to at H&M?

A Retail Sales Associate at H&M reports to Department Managers and has a dotted line to the Department Supervisor.

What is the key focus of a Retail Sales Associate at H&M?

The key focus of a Retail Sales Associate at H&M is to provide the Best Customer Experience by putting customers first, offering assistance, and creating a shopping environment that is easy for customers.

H&M

Fashion & Arts

Industry

10,001+

Employees

1947

Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.