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Retail Sales Associate - Houston Galleria

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Athleta

14d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Houston

AI generated summary

  • You must be a strong communicator, problem solver, and able to handle customer interactions respectfully and professionally. Be open to feedback, continuously learn, and have basic information-gathering skills.
  • You will provide a premium customer experience, assist with merchandise location, offer style suggestions, promote loyalty programs, support various processes, and be courteous and responsive in a retail sales setting at Houston Galleria.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Houston Galleria?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert on products, educating and informing customers, offering information on merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

What skills are required to be successful as a Retail Sales Associate at Houston Galleria?

Successful Retail Sales Associates at Houston Galleria should have strong communication and interpersonal skills, be knowledgeable about products, have excellent customer service skills, be able to work well in a team, be organized and detail-oriented, and have a passion for the brand.

How can a Retail Sales Associate at Houston Galleria contribute to bringing the brand to life for customers?

Retail Sales Associates can contribute to bringing the brand to life for customers by engaging with them, providing excellent customer service, being knowledgeable about the products, informing and educating customers, and building brand loyalty through positive interactions.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.