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Retail Sales Associate II

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IKEA

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Paramus

AI generated summary

  • You need 2-3 years of retail sales experience, ideally in home furnishings, along with knowledge of basic design principles and modular furniture planning.
  • You will guide customers in selecting products, maintain store standards, build relationships, utilize furniture planning skills, and support sales goals while embracing IKEA's culture.

Requirements

  • 2-3 years of experience in retail sales, preferably in the home furnishing sector
  • Familiarity with basic design principals and modular furniture planning

Responsibilities

  • Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.
  • Build customer relationships to understand their needs and ensure a positive shopping experience both in-store and remotely.
  • Leverage expertise in IKEA's multi-channel retail offerings, empowering customers to shop seamlessly both in-store and remotely, whenever and however they choose.
  • Utilize fundamental measurement and construction techniques, combined with a thorough understanding of complex modular furniture planning and basic design principles, to create planning solutions that effectively meet customers’ needs.
  • Keep the area of responsibility clean, tidy, priced and fully stocked.
  • Ensure that the IKEA basic merchandising standards are in place to give customers a positive shopping experience.
  • Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits.
  • Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience.
  • Understand the store and department action plans.
  • Actively contributes to achieving your department's goals.
  • Actively offer all the services available in IKEA to help customers make informed choices, which results in a better shopping experience for them.
  • Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
  • Support the implementation and upkeep of planned and commercial activities in, or involving, your range.
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

FAQs

What is the job title for this position?

The job title is Retail Sales Associate II.

What type of job is this?

This is a permanent, part-time position.

What are the required working hours for this role?

The required working hours are 12-20 hours per week, with complete availability on Mondays, Fridays, and Saturdays between 9:00 AM to 11:00 PM.

What qualifications are needed for this position?

You need 2-3 years of experience in retail sales, preferably in the home furnishing sector, as well as familiarity with basic design principles and modular furniture planning.

What is the pay rate for this position?

The hourly pay rate range for this role is $22.77 - $32.50.

What benefits are offered to eligible co-workers?

Eligible co-workers can enjoy benefits such as generous paid time off, paid parental leave, a co-worker discount, meal deals, a retirement plan, education assistance, telehealth visits, and more.

Is there a focus on workplace inclusion and culture?

Yes, the role emphasizes contributing to an inclusive and accepting work environment that celebrates diversity.

Do you provide training for new employees?

Yes, there will be opportunities to expand your knowledge of IKEA products and receive training related to customer service and sales strategies.

Can you provide information about the working environment?

The working environment is described as fun and inclusive, focused on positively impacting both co-workers and customers.

Is prior experience in the home furnishing sector essential?

While it is preferred, having retail sales experience in general is important, and experience in the home furnishing sector would be an advantage.

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.