FAQs
What will my main responsibilities be as a Retail Sales Associate at Kenwood Collection?
As a Retail Sales Associate, your main responsibilities will include engaging with customers, providing excellent customer service, being knowledgeable about products, educating customers on merchandise assortment and store promotions, executing operational processes, and building brand loyalty.
How important is customer service in this role?
Customer service is extremely important in this role as you will be responsible for engaging and connecting with customers, providing excellent service, and building brand loyalty. Customer service plays a key role in representing the brand and creating a positive shopping experience for customers.
How will I stay informed about current merchandise assortment and store promotions?
You will be expected to stay informed about current merchandise assortment and store promotions through training, communication from management, and staying up-to-date on the latest products and promotions. It is important to be knowledgeable about the products in order to educate and inform customers effectively.
What is the goal of building brand loyalty as a Retail Sales Associate?
The goal of building brand loyalty as a Retail Sales Associate is to create repeat customers and a strong relationship with the brand. By providing excellent customer service, product knowledge, and a positive shopping experience, you can help build brand loyalty and encourage customers to return for future purchases.