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Retail Sales Associate - La Encantada

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Athleta

22d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Tucson

AI generated summary

  • You must be a skilled communicator and problem solver, committed to continuous improvement and exceptional customer service. Be open to feedback, learn quickly, and handle interactions professionally. Ready to take action and achieve sales goals through technology and teamwork.
  • You will provide premium customer experiences by assisting with sales, styling, loyalty program promotion, and supporting various areas of the store as needed. Fast, accurate, and courteous service is key.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will be my main responsibility as a Retail Sales Associate at La Encantada?

Your main responsibility will be to engage and connect with customers, provide excellent customer service, be knowledgeable about the products, inform and inspire customers, and execute operational processes effectively.

What is the goal of a Retail Sales Associate at La Encantada?

The goal is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and enhance the overall customer experience.

What kind of information will I be expected to provide to customers as a Retail Sales Associate at La Encantada?

You will be expected to provide information on the current merchandise assortment, store promotions and events, as well as educate customers on the products and assist them in finding the right items.

How can I build brand loyalty as a Retail Sales Associate at La Encantada?

You can build brand loyalty by providing excellent customer service, being knowledgeable about the products, engaging with customers in a friendly and helpful manner, and ensuring customers have a positive shopping experience.

What skills are important for a Retail Sales Associate at La Encantada?

Important skills include strong communication skills, customer service skills, product knowledge, teamwork, attention to detail, and the ability to execute operational processes effectively and efficiently.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.