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Retail Sales Associate (Late Night) - Glendale Town Center

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Old Navy

23d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Indianapolis

AI generated summary

  • You must be a good communicator, problem solver, and have strong customer service skills to succeed in this retail role. Be open to learning, adaptable, and able to handle various customer interactions professionally.
  • You will assist customers, offer styling suggestions, promote loyalty programs, support various sales processes, and provide excellent customer service at a retail store in Glendale Town Center.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the primary responsibilities of a Retail Sales Associate (Late Night) at Glendale Town Center?

The primary responsibilities include engaging with customers, providing excellent customer service, being an expert in product knowledge, informing customers about merchandise assortment, promotions, and events, executing operational processes efficiently, and building brand loyalty.

What skills are required to excel in this role?

Strong communication skills, a passion for customer service, product knowledge, the ability to work efficiently in a fast-paced environment, and a drive to build brand loyalty are essential skills for success in this role.

What are the typical work hours for a Retail Sales Associate (Late Night) at Glendale Town Center?

The typical work hours for this position may vary, but generally, late-night shifts at Glendale Town Center may extend into the evening hours, potentially until closing time. It is important to be flexible with your availability for evening and late-night shifts.

How can a Retail Sales Associate build brand loyalty with customers?

By providing excellent customer service, being knowledgeable about products, informing customers about promotions and events, and engaging with customers in a positive and helpful manner, a Retail Sales Associate can build brand loyalty with customers.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.