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Retail Sales Associate - Lincoln RD - Miami Beach

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Miami

AI generated summary

  • You must be a tech-savvy problem solver, able to communicate effectively and handle customer interactions professionally. Always open to feedback and continuously learning.
  • You will provide premium customer experiences by becoming an expert on the brand, assisting customers, offering style suggestions, promoting loyalty programs, and supporting sales floor processes.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at the Lincoln RD location in Miami Beach?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in products, educating and inspiring customers, offering information on current merchandise and promotions, executing operational processes efficiently, and building brand loyalty.

What is the goal of a Retail Sales Associate at this location?

The goal is to bring the brand to life for customers, build brand loyalty, and deliver with productivity.

What skills are necessary to be successful in this role?

Strong customer service skills, product knowledge, communication skills, the ability to educate and inspire customers, efficiency in operational processes, and a focus on building brand loyalty.

How important is it to stay informed on current merchandise assortment and store promotions?

It is essential to stay informed in order to effectively educate and inform customers, drive sales, and build brand loyalty.

How does a Retail Sales Associate contribute to the success of the store location on Lincoln RD in Miami Beach?

By engaging with customers, providing excellent service, educating and inspiring customers, driving sales through product knowledge and promotional information, executing operational processes efficiently, and building brand loyalty, a Retail Sales Associate plays a crucial role in the success of the store location.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.