Logo of Huzzle

Retail Sales Associate - Mall At Green Hills



15d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Nashville

AI generated summary

  • You must be a tech-savvy problem solver who excels in customer interactions, learns quickly, and handles issues professionally to thrive as a Retail Sales Associate at Athleta in Mall At Green Hills.
  • You will provide a premium customer experience, offer style suggestions, promote loyalty, support sales processes, and be courteous and responsive to requests.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What are the main responsibilities of a Retail Sales Associate at Mall At Green Hills?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being knowledgeable about products, informing customers about promotions and events, and executing operational processes efficiently.

What is the goal of a Retail Sales Associate at Mall At Green Hills?

The goal is to bring the brand to life for customers, build brand loyalty, and deliver with productivity.

How important is customer service in this role?

Customer service is extremely important in this role as it is essential for engaging and connecting with customers, building brand loyalty, and providing a positive shopping experience.

What skills are necessary to be successful as a Retail Sales Associate at Mall At Green Hills?

Skills such as excellent communication, product knowledge, customer service, efficiency in operational processes, and the ability to build brand loyalty are necessary to be successful in this role.

How does a Retail Sales Associate educate and inform customers at Mall At Green Hills?

Retail Sales Associates educate and inform customers by being knowledgeable about products, current merchandise assortment, store promotions and events, and sharing this information with customers to enhance their shopping experience.

Retail & Consumer Goods

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.