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Retail Sales Associate - Newbury St

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Athleta

13d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Boston

AI generated summary

  • You must be a skilled communicator and problem solver, open to feedback and continuous improvement. Be able to handle customer interactions professionally and display strong information-gathering skills. Willingness to learn and adapt to on-the-job training is crucial.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes at Athleta on Newbury St.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main responsibility of a Retail Sales Associate on Newbury St?

The main responsibility of a Retail Sales Associate on Newbury St is to engage and connect with customers, provide excellent customer service, be an expert in product knowledge, educate and inform customers, and effectively execute operational processes.

What are some tasks that a Retail Sales Associate on Newbury St would be expected to perform?

A Retail Sales Associate on Newbury St would be expected to engage with customers, provide product information, assist with outfitting customers, promote store promotions and events, and execute operational processes effectively and efficiently.

What is the goal of a Retail Sales Associate on Newbury St?

The goal of a Retail Sales Associate on Newbury St is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and provide excellent customer service to enhance the overall customer experience.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.