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Retail Sales Associate - Paddock Shops

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Athleta

18d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Louisville

AI generated summary

  • You must be a good communicator who can use technology effectively, problem solver who is always learning, handle customer interactions professionally, and learn quickly through on-the-job training.
  • You will provide exceptional customer service, assist with product selection, promote loyalty programs, and ensure a seamless shopping experience for customers. Support various sales floor and back-office processes as needed.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main responsibility of a Retail Sales Associate at Paddock Shops?

The main responsibility of a Retail Sales Associate at Paddock Shops is to engage and connect with customers, provide excellent customer service, educate and inform customers about products, and execute operational processes efficiently.

What skills are important for a Retail Sales Associate at Paddock Shops?

Important skills for a Retail Sales Associate at Paddock Shops include excellent customer service, product knowledge, communication skills, sales skills, and the ability to multitask and work efficiently.

How does a Retail Sales Associate at Paddock Shops build brand loyalty?

A Retail Sales Associate at Paddock Shops builds brand loyalty by bringing the brand to life for customers, providing excellent customer service, educating customers about products, and creating a positive shopping experience.

What type of promotions and events might a Retail Sales Associate at Paddock Shops inform customers about?

A Retail Sales Associate at Paddock Shops might inform customers about current merchandise assortment, store promotions, and events happening at the store.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.