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Retail Sales Associate, Part Time



27d ago

Applications are closed

  • Job
    Entry & Junior Level
  • Hospitality & Retail
  • Palo Alto


  • Previous retail or customer service experience preferred
  • Demonstrated ability to be a strong team player
  • Availability and flexibility to work weekends, evenings, and holiday shifts
  • Ability to learn, retain, and communicate product knowledge
  • Strong interpersonal and verbal communication skills
  • Sound judgment and problem solving skills
  • Understands the importance of and embraces diversity in the workplace
  • Ability to lift up to 30 pounds
  • Must be able to frequently use a ladder and/or stairs, bend and stoop to retrieve stock
  • Must be able to stand and move about the store for full shifts (shifts are typically 4-8 hours)
  • Must have visual acuity and be able to operate a point of sale system


  • Be an ambassador of the KEEN brand and bring your unique style and passions to the KEEN customer
  • Listen to understand the needs of the consumer
  • Demonstrate product expertise and sales confidence
  • Provide exceptional customer service with a fan first approach ensuring no fan is left out of the fun KEEN Garage experience
  • Facilitate any post-purchase product resolution, and accommodate all customers’ needs
  • Facilitate consumer warranties on a case-by-case basis
  • Ability to maintain the merchandise to KEEN's high standards
  • Help facilitate and encourage customers to engage in store events
  • May be accountable for store opening and closing duties including cash management and banking deposits
  • Utilize the point of sale system
  • Help in inventory movement and organization
  • Leadership/Cultural Responsibilities:
  • Contribute to an environment of trust and mutual respect
  • Maintain a strong commitment to teamwork and concern for others
  • Seek growth and learning opportunities
  • Use effective communication and listening skills
  • Exhibit a high level of personal responsibility and ownership
  • Self-motivated to drive a problem through to resolution
  • Continued commitment to the success of projects and day-to-day operations


What are the main responsibilities of a Retail Sales Associate at KEEN Garage?

Retail Sales Associates at KEEN Garage are responsible for providing brand and product knowledge, offering exceptional customer service, and striving for selling excellence in the store through a creative and unique approach.

What benefits do part-time employees receive at KEEN Garage?

Part-time employees at KEEN Garage receive 401K matching, profit sharing, and amazing product discounts.

Driven by a passion for life outside, KEEN is a values driven footwear brand from Portland, Oregon.

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Founded Year

Mission & Purpose

KEEN is a values led, outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN ignited a revolution in the footwear industry with the introduction of the Newport sandal, launching the concept of Hybrid footwear into the market and setting KEEN on a path of driving consistent product innovation that exists today. As a company, we strive to live by our values, from the products we make to the actions we take, and by activating communities and individuals to protect and preserve the places where we work and play. We passionately endeavor to live fulfilling lives, challenge the status quo, do good, give back, and inspire others. Looking ahead, our vision is to be the most trusted outdoor footwear and lifestyle brand in the world.