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Retail Sales Associate - Pavilions Sacramento

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Athleta

27d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Sacramento

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions professionally. Always learning, open to feedback, and can use technology effectively to meet goals.
  • You will be expected to become an expert in the brand's selling behaviors, providing a premium customer experience, assisting customers with locating merchandise, offering style suggestions, promoting loyalty programs, and supporting various processes in the store.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main goal of a Retail Sales Associate at Pavilions Sacramento?

The main goal of a Retail Sales Associate at Pavilions Sacramento is to engage and connect with customers by providing excellent customer service, educating them on products, informing them about promotions and events, and building brand loyalty.

What are the key responsibilities of a Retail Sales Associate at Pavilions Sacramento?

Key responsibilities include engaging with customers, providing excellent customer service, educating customers on product assortment, informing them about promotions and events, executing operational processes efficiently, and building brand loyalty.

How can a Retail Sales Associate at Pavilions Sacramento bring the brand to life for customers?

A Retail Sales Associate can bring the brand to life for customers by being an expert on products, educating customers on merchandise assortment, informing them about promotions and events, and providing excellent customer service to create a positive shopping experience.

How important is building brand loyalty for a Retail Sales Associate at Pavilions Sacramento?

Building brand loyalty is essential for a Retail Sales Associate at Pavilions Sacramento as it helps to foster long-term customer relationships, increase customer retention, and drive sales.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.