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Retail Sales Associate - Plaza Frontenac

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Saint Louis

AI generated summary

  • You must be a good communicator, problem solver, and able to handle customer interactions with professionalism. Always open to feedback and continuously learning to meet goals.
  • You will provide a premium customer experience by assisting and educating customers on our products, promoting loyalty programs, and supporting various processes throughout the store.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Plaza Frontenac?

As a Retail Sales Associate at Plaza Frontenac, your main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, offering information on merchandise assortment and promotions, executing operational processes efficiently, and building brand loyalty.

How important is customer service in this role?

Customer service is extremely important in this role as it is essential for engaging and connecting with customers, building brand loyalty, and bringing the brand to life for customers. Providing excellent customer service is a key part of the job.

What is the goal of a Retail Sales Associate at Plaza Frontenac?

The goal of a Retail Sales Associate at Plaza Frontenac is to bring the brand to life for customers, build brand loyalty, and deliver exceptional customer service while being productive and efficient.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.